Privacy policy

OtisMakesArt — Privacy Policy

Your trust matters to us as much as our craft. This policy explains what information we collect and how we use it.

What we collect: When you place an order or contact us, we collect the details needed to fulfil it — your name, shipping and billing address, email, phone number, and payment information. When you browse our store, we may also collect device and usage data through cookies and similar technologies.

How we use it: To process and ship your order, communicate with you about your purchase, provide support, prevent fraud, and — where you've opted in — send you occasional updates. Payment details are processed securely through our payment providers; we do not store full card numbers.

Sharing: We share information only with the service providers who help us run the store (payment processors, shipping carriers, and our e-commerce platform), and only as needed to fulfil your order or as required by law. We never sell your personal information.

Your rights: You may request access to, correction of, or deletion of your personal data at any time. To do so, email otisresinart@outlook.com.

Retention: We keep order information only as long as necessary to fulfil orders, meet legal obligations, and resolve disputes.

Questions about your privacy? Reach us at otisresinart@outlook.com.